OVERVIEW
What is Intelligent Automation?
Intelligent automation combines artificial intelligence (AI), correlation and analytics to streamline repeatable IT processes with minimal human intervention. With its ability to extract insights across an organization’s ecosystem, Riverbed helps IT organizations operate more efficiently and competitively in today’s fast-paced business environment.
BENEFITS
Intelligent automation reduces IT costs and improves digital experience.
IT Efficiency
Improve speed and efficiency by significantly reducing the time to identify, analyze, and mitigate incidents.
Scalability
Scale to IT demands by analyzing large volumes of cross-domain data, freeing staff to focus on critical events.
Accuracy
Decrease the risk of missing critical indicators while reducing false alerts.
SOLUTION
How Riverbed Automates IT Operations
Accelerate Incident Response
Riverbed IQ leverages cross-domain data collection, AI, and intelligent automation to identify, investigate, and remediate business-impacting incidents faster.
Automate Common IT Operations Processes
Low-code runbooks automate and replicate the incident response practices of your ITOps experts.
Shift Left with Intelligent Service Desk for Riverbed Aternity
Drive AI-enabled troubleshooting, replicate advanced investigations and logic-driven remediation without human intervention.
Shift Left in the Service Desk
Resolve service desk incidents faster and more efficiently to reduce costs and improve user satisfaction
Reduce Security Risks
Gain easy access to cross-domain data using highly customizable, security automation to provide SecOps the actionable insights they need to quickly investigate and mitigate cyber threats.
Why Security Forensics Needs Automation
Faster threat resolution with automated access to network insights.
Intelligent Ticketing to ServiceNow
Out-of-the-box intelligent ServiceNow ticketing empowers IT with their ideal scenario – automated ticket generation that is prioritized, up to date, and contains all the context IT needs to quickly remediate.
Riverbed Changes Paradigm for ServiceNow Ticketing
Gain targeted, smarter incident response for IT Operations teams
KEY RESOURCES
Automate Day 2 Operations
EMA’s ongoing research has found that Day 2 IT operations, such as monitoring, troubleshooting, change management, and security incident response, must be automated.
FEATURED VIDEOS
RELATED USE CASES
Intelligent Service Desk
Shift further left and prevent incidents with Aternity
Intelligent Ticket Creation
Riverbed supports ServiceNow with human-centric, context-driven incident response.
Security & Compliance
Identify, remediate, and protect against security threats
CUSTOMER STORIES
Customers Trust Riverbed
Earl Foster, Manager Network Services American Airlines READ THE STORY“Riverbed IQ is helping my team realize a self-healing network. Using the built-in features of runbooks and AI/ML we can reduce the number of alerts and capitalize on our automation processes to perform corrective actions to the network before users experience impact. Riverbed IQ is a game changer in monitoring and unified observability.”
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