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Riverbed Platform

Integrations Library

Integrate the Riverbed platform with best-in-class observability, ITSM and productivity applications

OPEN ECOSYSTEM

Pre-built and Customizable Integrations

Riverbed’s strategy is to create an open platform that enables the broadest set of observability use cases. We recognize Riverbed will never be the only vendor in a customer environment and that all have unique situations with different tools and processes. Our solution should not become another information silo.

Enterprise Strategy research Group, Navigating the Evolving AI Infrastructure Landscape, September 2023

50%

of organizations use 3rd-party data to complement internal data for AI purposes

Integrations Strategy

SIMPLE. SMART. OPEN.

Riverbed wants to help you get more value out of your data by extending the Riverbed platform with out-of-the-box integrations. IT teams can use these pre-built integrations, remediations, and automations to bring third-party observability data into the Riverbed platform or export actionable insights to ITSM, productivity, and process tools. Or, you can leverage our easy-to-use, secure APIs to build or customize your own. The choice it yours!

Anthropic

Incorporate natural language queries using your trained Claude large language model into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.

Atlassian Jira

The Atlassian Jira integration supports the configuration of connectors that enable Riverbed to automate issue creation, updates, and resolution workflows.

AWS

The AWS integration enables the configuration of one or more connectors and adds a subflow to query AWS CloudWatch event logs.

Ansible

The Ansible Automation Platform integration enables the configuration of one or more connectors and adds a Subflow to launch an Ansible job from an IQ Runbook.

AppDynamics

The AppDynamics integration enables the configuration of one or more connectors and adds a Subflow to query for application metrics from a Runbook.

Azure

The Azure integration enables the configuration of one or more connectors and adds the following Subflows for use in Runbooks.
• Get alerts from Log Analytics
• Get usage from Log Analytics
• Get heartbeats from Log Analytics

BMC Helix

The BMC Helix integration supports the configuration of connectors that enable Riverbed to automate incident creation, updates, and resolution workflows.

Big Panda

The BigPanda integration enables the configuration of one or more connectors and adds a Subflow to send an alert to BigPanda from a Runbook.

Dell

The integration with Dell enables Riverbed automation to gather asset and warranty information for endpoint devices.

DataDog

The Datadog integration enables the configuration of one or more connectors and adds a Subflow to query for events from a Runbook.

Dynatrace

The Dynatrace integration enables the configuration of one or more connectors and adds a Subflow to query Dynatrace problems from a Runbook.

Freshservice

The Freshservice integration enables the configuration of one or more connectors and adds a Subflow to create an incident.

Google Cloud

The Google Cloud integration supports the configuration of connectors that allow Riverbed automation to analyze Google Cloud services log data.

Google Gemini

Incorporate natural language queries using your trained Google Gemini large language models into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.

HappySignals

The integration with HappySignals enables Riverbed automation to gather IT Experience Management metrics.

Jamf

This integration streamlines device management tasks when using Jamf as a part of Riverbed automation.

Juniper Mist

This integration with Juniper Mist supports the retrieval of status and related details about Juniper APs, switches and gateways.

Kadence

The integration with Kadence Hybrid Work Platform supports the configuration of connectors that enable Riverbed automation to support user management and check-in/attendance features.

Kentik

The Kentik integration enables the configuration of one or more connectors and adds a Subflow to perform a mitigation.

Lenovo

The integration with Lenovo enables Riverbed automation to gather asset and warranty information for endpoint devices.

Mistral AI

Incorporate natural language queries using your trained Mistral large language model into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.

Microsoft Graph

The Microsoft Graph integration enables the configuration of one or more connectors and adds the following Subflows for use in Runbooks.
• Send an email
• Send a Teams message
• Add or remove a device from an Entra ID group

Moveworks

The Moveworks integration supports the configuration of connectors that enable Riverbed automation to message Moveworks users.

Moogsoft

The Moogsoft integration enables the configuration of one or more connectors and adds a Subflow to send incident data to Moogsoft from a Runbook.

Nexthink

The Nexthink integration enables the configuration of one of more connectors and adds the following Subflows for use in Runbooks.
• Trigger remote action
• Execute NQL query

OpenAI

Incorporate natural language queries using your trained OpenAI large language model into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.

PagerDuty

The PagerDuty integration enables the configuration of one or more connectors and adds a Subflow to send an event to PagerDuty from a Runbook.

Palo Alto Prisma Access

This integration with Prisma obtains tunnel and incident details from Palo Alto Prisma Access products.

ServiceNow

The ServiceNow integration enables the configuration of one or more connectors and adds the following Subflows for use in Runbooks.
• Create incident
• Update/close incident

Slack

The Slack integration adds a Subflow to send a message to a channel in Slack via webhook.

SolarWinds Pingdom

The SolarWinds Pingdom integration enables the configuration of one or more connectors and adds a Subflow to perform a traceroute to a specified target from a specified Pingdom probe.