Branch employees and mobile users at Indian law firm Shardul Amarchand Mangaldas were facing protracted delays in the performance of virtualized applications resulting in a loss of productivity and end-user complaints. Using Riverbed® SteelHead® to optimize the firm’s hybrid WAN network traffic and accelerate applications dramatically improved the end-user experience, boosting the firm’s overall productivity. Shardul Amarchand Mangaldas is a full service Indian law firm headquartered in New Delhi. It currently has 450 lawyers out of 630 employees and seven offices across the country located in New Delhi, Mumbai, Kolkata, Ahmedabad, Gurgaon, Bengaluru and Chennai.
“End-user complaints have been drastically reduced at branch offices because all applications are behaving as expected,” he said. “In fact, branch users do not notice any difference or delays in app delivery, even during occasions when bandwidth consumption by users logging in from headquarters goes up.”
Shams Khan, Head IT Infrastructure and Information Security
Shardul Amarchand Mangaldas
“At times, performance issues and latency piled up so much that branch employees could not work effectively because the connection was just slow—particularly in printing and scrolling PDFs or image files.”
Shams Khan, Head IT Infrastructure and Information Security
Shardul Amarchand Mangaldas