Challenges
- Too much staff time wasted defending against “the network is slow” claims
- Difficulty planning for and dealing with effects of network changes
- Too much time and money spent upgrading device oriented management software to accommodate network changes
- Lack of cooperation between management “silos”
Benefits
- Much faster problem identification and resolution, less guesswork
- More efficient planning for and dealing with network changes
- Greatly improved IT staff productivity, better cooperation between management silos
- Reduced need for upgrades to existing management software
- Ability to verify usage claims and bandwidth requests from vendors
Overview
Founded in 1736, Manhattan’s Bellevue Hospital Center provides comprehensive medical, psychiatric and social services, including inpatient, outpatient, and emergency care, annually treating 26,000 inpatients and handling nearly 400,000 outpatient clinic visits, while the hospital’s world famous emergency service provides help for another 100,000 people each year. The hospital has an attending physician staff of 1,200 and a house staff of more than 500 residents and interns.
Bellevue Hospital Center
America’s Oldest Public Hospital
Founded in 1736, Manhattan’s Bellevue Hospital Center provides comprehensive medical, psychiatric and social services, including inpatient, outpatient and emergency care, annually treating 26,000 inpatients and handling nearly 400,000 outpatient clinic visits, while the hospital’s world famous Emergency Service provides help for another 100,000 people each year. The hospital has an attending physician staff of 1,200 and a house staff of more than 500 residents and interns.
Bellevue is a member hospital in the South Manhattan Healthcare Network (SMHN), a division of the New York City Health and Hospitals Corporation. The IT staff at Bellevue is therefore also responsible for the other facilities in the network: Gouverneur Healthcare Services, which maintains the largest outpatient diagnostic and treatment center in New York State; and Coler-Goldwater Specialty Hospital and Nursing Facility, a 2,000-bed health center that provides medical, subacute, rehabilitative, and long-term specialty services. In addition, the New York University Medical School is responsible for clinical services at Bellevue, and the IT staff also oversees the in-hospital portion of the school’s network.
Solution
- SteelCentral AppResponse deployed in Bellevue data centers and two other hospitals
- Visibility into every component of application response
- Automatic adaptation to network changes
