Enabling Technology Overview
Why Let AI Just Predict When It Can Fix?
Riverbed Agentic AI redefines IT operations by doing what traditional AI cannot. It doesn’t just analyze or predict; rather, it takes autonomous action. Riverbed Agentic AI executes autonomously, but under specified governance, to proactively prevent issues and resolve incidents, without needing human intervention. Riverbed Agentic AI is safe, secure, accurate, and governed to build trust in the actions taken by AI. For IT teams, that means fewer outages, faster recovery, and a dramatic cut in operational noise. The result is leaner operations, greater reliability, and a measurable positive business impact.
BENEFITS
How Agentic AI Works
Agentic AI Cuts IT Tickets & Support Costs
Aternity Self-Service empowers employees to resolve IT issues quickly in their digital workspace, minimizing downtime and boosting productivity. It reduces ticket volume, speeds up mean time to resolution (MTTR), and frees IT teams for higher-value work while lowering support costs.
Transform the Service Desk with Agentic AI
Automate triage, remediation, and escalation for maximum service desk efficiency.
The Four Pillars of Riverbed's Agentic AI
Self-Healing IT Operations for Zero Tickets
See It. Solve It. Automatically.
IT environments are growing more complex, with networks, applications, and infrastructure generating massive amounts of data every second. Traditional AI tools can analyze, predict, or provide insights, but they often leave IT buried in alerts and reactive firefighting. Riverbed Agentic AI changes this by taking autonomous action. Instead of stopping at detection, it correlates diverse data in real time, proactively prevents issues, and executes intelligent remediation—all without waiting for human intervention. The result: fewer outages, faster recovery, and a dramatic reduction in operational noise.
IT That Heals Itself
Autonomy is the defining advantage of Riverbed Agentic AI. By continuously learning from complex environments, it identifies root causes instantly and fixes problems at machine speed. IT no longer spends hours piecing together fragmented alerts or performing repetitive troubleshooting tasks. With self-healing operations, incidents are resolved before they impact users, service availability improves, and business outcomes are ensured. This autonomous approach drives leaner operations, reduces downtime, and strengthens reliability across the IT ecosystem.
Always On. Always Trusted.
Trust is critical when AI acts autonomously. Riverbed Agentic AI combines autonomous execution with governance and intelligent insights, giving teams visibility and control over every action taken. Alerts, analysis, and remediation are integrated seamlessly, so IT leaders have confidence in the results while benefiting from continuous operational optimization and reliability. By converting alerts into automated outcomes, Riverbed Agentic AI transforms IT operations into a proactive, resilient, and outcome-driven system.
Collaborative AI
Publish the richness of Riverbed skills and agents to 3rd party orchestration ecosystems beginning with Microsoft CoPilot Studio and extending this to other platforms based on market demand. Riverbed capabilities such as Riverbed analytics, correlation, automation, and remediation functionality are delivered as skills and agents into Riverbed’s own orchestration as well as 3rd party orchestration frameworks.
