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Riverbed Recognized for its Solutions by Leading Industry Analyst Firms

Riverbed solutions recognized in research reports by EMA, Gartner, GigaOm and Research in Action

Redwood City, Calif., – November 18, 2024 – Riverbed, the leader in AI observability, announced today that the Company was placed in market-leading positions, based on objective evaluation, in various 2024 analyst reports from respected research firms including EMA, GigaOm and Research in Action.

“It’s an honor for Riverbed to be recognized in reports from trusted industry analyst firms. We believe these research reports demonstrate the breadth and power of our offerings and underscores our commitment to delivering value to our customers,” said Jim Gargan, Chief Marketing Officer at Riverbed. “While many vendors offer a single point product, Riverbed has invested in a broader Platform strategy to meet the needs of enterprises, with a portfolio of leading AIOps, observability and acceleration solutions that enable organizations to optimize digital experiences and drive measurable results.”

Riverbed earlier this year launched a new AI-powered Platform to optimize digital experiences, and several new data observability and AIOps solutions, including Aternity Mobile, NPM+ for overcoming network blind spots, Riverbed IQ 2.0, and the first third-party module for the Riverbed Unified Agent – Aternity for Intel® Thunderbolt™ and Wi-Fi (powered by Intel® Connectivity Analytics).

Additionally, Riverbed was recently named a Leader (view report) in the 2024 Gartner® Magic Quadrant™ Digital Employee Experience (DEX) Management Tools, and a Visionary (view blog) in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM).

“With the latest Gartner research reports, Riverbed is now the only vendor to be recognized in both the 2024 Gartner Magic Quadrant for Digital Experience Monitoring (DEM) and the 2024 Magic Quadrant for Digital Employee Experience (DEX) Management Tools,” continued Gargan. “We believe this recognition in both reports highlights Riverbed’s versatility and commitment to delivering seamless digital experiences across all user segments.”

Riverbed received the following recognitions in recent analyst research:

Riverbed named a Value Leader in 2024 EMA Radar report for Network Operations Observability. EMA noted that Riverbed’s vision for network observability closely aligned with EMA’s vision of the industry, and that the Company has a strong strategy for advancing its solutions. Riverbed was also awarded a special distinction of Best Versatility for the comprehensive breadth of data the company collects, analyzes and reports. Strengths referenced include: performance insights into blind spots with NPM+; AppResponse, ‘a proven workhorse solution with high customer satisfaction’; and Riverbed offering one of the most well-rounded solutions for network operations observability, along with an AIOps solution that ties all the products together.
Riverbed named a Leader in the 2024 GigaOm Radar report for Network Observability. GigaOm recognized Riverbed’s advanced capabilities and strategic focus on comprehensive network visibility and performance optimization, and says Riverbed offers a comprehensive feature set that can be applied across a wide range of use cases.
Riverbed recognized as an Outperformer in the 2024 GigaOm Radar report for AIOps. Riverbed’s designation reflected its rapid feature-release schedule, with software updates pushed to production often daily. The Company stood out for its robust automation capabilities, ease of setup, and strong vendor ecosystem.
Riverbed recognized as a Market Leader in Research in Action’s 2024 Vendor Matrix –Observability Platforms. Riverbed was recognized as a Market Leader and top 20 global vendor after the analysts interviewed 1,000 IT and business managers that ranked companies based on overall product, company and service quality. Riverbed was given high marks on both its strategy and execution.

The Riverbed Platform – AI-Powered Observability to Optimize Digital Experiences

The Riverbed Platform is open, simple, and smart, enabling IT organizations to collect, analyze and automate, and report on data, in order to deliver optimized digital experiences. The Riverbed Platform collects full-fidelity data spanning networks, IT infrastructure, applications, user experience, endpoints, and cloud; and as an open platform with approximately 35 pre-built application and software integrations. The Riverbed Platform applies the data, including that of third parties, into an AIOps engine for analysis and correlation, where root cause is identified and determined, and automated remediations are launched to accelerate diagnosis and remediation. Reporting occurs using Riverbed dashboards or through integration with IT Services Management tools such as ServiceNow.

Please visit www.riverbed.com to learn more about its AI-powered Unified Observability Platform and solutions.

Gartner Report: Gartner, Magic Quadrant for Digital Employee Experience (DEX) Management Tools, Dan Wilson, Stuart Downes, Tom Cipolla, Autumn Stanish, Lina Al Dana, 26 August 2024

Gartner Report: Gartner, Magic Quadrant for Digital Experience Monitoring (DEM), Padraig Byrne, Matt Crossley, DB Cummings, Martin Caren, Pankaj Prasad, 21 October 2024

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Riverbed

Riverbed, the leader in AI observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Riverbed and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners.

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