Cook Children's Health Care System

Improves Application Experience Using Network Intelligence
GlaxoSmithKline

Challenges

  • End users’ perception of network “slowness”
  • Performance problems not identified until customers call with complaints
  • Root cause analysis sometimes taking days
  • Difficulty obtaining information on network performance

Benefits

  • Detailed network intelligence for use in application performance analysis
  • Increased monitoring efficiency through packet deduplication
  • Proactive monitoring of medical records applications to avoid impact on users
  • Ability to identify source of Outlook / Exchange problems

Overview

Cook Children’s Health Care System is a not-for-profit,nationally recognized pediatric health careorganization that operates a medical center, physiciannetwork, hospital, pediatric surgery center and healthplan. The joint Riverbed and Keysight solution had an immediate impact on improving networked applications performance and reducingtroubleshooting time at Cook Children’s Health Care System.

 

Solution

· Keysight Vision 5288 and 5236 network packet brokers

· Riverbed AppResponse appliance for application performance analysis

 

 

 

The Keysight packet broker makes it extremely easy and efficient to provide our APM system all the traffic it needs from anywhere in our data center,

Ross Jones, network manager

Cook Children’s

The joint SteelCentral AppResponse / Ixia solution has cut the time it takes to diagnose performance problems from days to hours,

Ross Jones, network manager

Cook Children’s

Cook Childrens
Location

Texas, United States

Industry

Healthcare Pharmaceutical Biotech

Solutions
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