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23-Nov-2022 • by Mike Marks
Organizations are focused on omni-channel strategies to improve customer experience. It’s not just about the approach of the kick-off to the holiday shopping period. In ...
31-Oct-2022 • by Scott Grant
The first EMA Radar™ for Digital Employee Experience Management (DEX) is hot off the press from Enterprise Management Associates®. This report focuses on solutions that ...
10-Oct-2022 • by Mike Marks
Interest in AIOps and observability tools sky-rocketed over the past couple of years as IT teams face the challenge of managing today’s IT infrastructures. The ...
28-Sep-2022 • by Mike Marks
Measuring and improving the digital experience of employees and customers has risen in priority over the past couple of years. Several factors explain this trend. ...
26-Aug-2022 • by Mike Marks
This is part 2 in the series summarizing the key points of the July 2022 Digital Enterprise Journal (DEJ) market study “24 Key Areas Shaping ...
18-Aug-2022 • by Mike Marks
In July 2022, Digital Enterprise Journal (DEJ) published a market study titled “24 Key Areas Shaping IT Performance Markets in 2022.” DEJ based the report ...
30-Mar-2022 • by Ariane Paguia
Microsoft released Windows 11 to the public on 5th October last year with many exciting new features and security enhancements. Many organizations are planning or ...
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