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27-Feb-2023 • by Heidi Gabrielson
According to Enterprise Management Associates, 64% of organizations use 4-10 monitoring tools, while another 17% use 11 or more. This tools sprawl exacerbates the challenge ...
23-Feb-2023 • by Ariane Paguia
To protect critical customer, business and employee data, more and more businesses are opting to migrate workspaces to virtual environments. Migrating to a virtual environment ...
15-Feb-2023 • by Mike Marks
Like many, I enjoyed seeing the responses that people have received by asking various questions to OpenAI’s ChatGPT. In the last week, I’ve read poetry, ...
22-Dec-2022 • by Oliver Oehlenberg
In my last blog article, I drew the comparison between the engine warning light in a car and IT monitoring. But what does that mean ...
23-Nov-2022 • by Mike Marks
Organizations are focused on omni-channel strategies to improve customer experience. It’s not just about the approach of the kick-off to the holiday shopping period. In ...
31-Oct-2022 • by Scott Grant
The first EMA Radar™ for Digital Employee Experience Management (DEX) is hot off the press from Enterprise Management Associates®. This report focuses on solutions that ...
06-Oct-2022 • by Scott Grant
It’s been a busy year for analyst reports in the Digital Experience Monitoring (DEM) and End User Experience Management (EUEM). Riverbed’s Riverbed Aternity DEM platform ...
28-Sep-2022 • by Mike Marks
Measuring and improving the digital experience of employees and customers has risen in priority over the past couple of years. Several factors explain this trend. ...
26-Aug-2022 • by Mike Marks
This is part 2 in the series summarizing the key points of the July 2022 Digital Enterprise Journal (DEJ) market study “24 Key Areas Shaping ...
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