EMPOWERING THE DIGITAL EXPERIENCE
Riverbed Blogs
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08-Jun-2023 • by Riverbed Technology
What is Digital Experience Monitoring?
Digital Experience Monitoring (DEM) is a user-centric approach that focuses on improving the performance of digital platforms to enhance the user experience. As more interactions ...
06-Jun-2023 • by Heidi Gabrielson
What Is Intelligent Automation?
Intelligent automation uses advanced technologies such as machine learning (ML), correlation, and automation to automate IT operations tasks. This involves the use of smart algorithms ...
26-May-2023 • by Mike Marks
Five Scary End User Services Metrics and How to Address Them with DEX
The pressure on end user services teams continues to grow. Hybrid work, the modernization of the digital workplace, and increasing demand for consumer-like experiences all ...
16-May-2023 • by Mike Marks
How to Measure Digital Employee Experience (DEX)
Digital employee experience has become increasingly important as digital technologies continue to play a larger role in the workplace. Employees today rely on digital tools ...
15-May-2023 • by Riverbed Technology
Optimize the Digital Employee Experience with Aternity Sentiment
In today's fast-paced business world, delivering a superior digital experience is essential for driving employee productivity, satisfaction, and customer experience. IT departments are constantly seeking ...
08-May-2023 • by Riverbed Technology
Riverbed Changes the Incident Response Paradigm with Intelligent Ticketing
What if your solution could quickly identify and isolate the root cause of problems and provide intelligent recommendations for remediation before a ServiceNow ticket has ...
28-Apr-2023 • by Riverbed Technology
What Are Key Components of Digital Employee Experience?
The Digital Employee Experience (DEX) has become increasingly vital in today's fast-evolving work landscape, particularly as organizations embrace remote and hybrid work environments. DEX encompasses ...
26-Apr-2023 • by Mike Marks
What is End User Experience Management (EUEM)?
Organizations use End User Experience Management (EUEM) to ensure that their technology systems are functioning effectively when it comes to delivering excellent digital experiences to ...
14-Apr-2023 • by Ishan Kapoor
Real Time Customer Experience Visibility for Modern ATM Fleets
Modern automatic tellers are packed with sophisticated hardware and software to enable an up-to-date user experience for customers. All this sophistication naturally brings with it ...