Sustainable IT focuses on reducing the environmental impact of your technology landscape. Embracing sustainability in IT benefits both the environment and the financial performance of ...
Like many professionals, I've grown accustomed to using various digital channels to connect with people. But there's just something special about meeting customers in person. ...
Recently, I had the privilege of attending the 2023 Gartner Digital Workplace Summit in San Diego, where leading Gartner analysts shared their insights and predictions ...
Digital Experience Monitoring (DEM) is a user-centric approach that focuses on improving the performance of digital platforms to enhance the user experience. As more interactions ...
The pressure on end user services teams continues to grow. Hybrid work, the modernization of the digital workplace, and increasing demand for consumer-like experiences all ...
Digital employee experience has become increasingly important as digital technologies continue to play a larger role in the workplace. Employees today rely on digital tools ...
In today's fast-paced business world, delivering a superior digital experience is essential for driving employee productivity, satisfaction, and customer experience. IT departments are constantly seeking ...