Modern IT teams are drowning in alerts, data, and demands—struggling to manage complex environments while keeping pace with the rapid growth of cloud services and applications. The result? Decision fatigue, performance bottlenecks, and mounting pressure to do more with less.

That’s where Artificial Intelligence for IT Operations (AIOps) comes in. These platforms, like the one offered by Riverbed, combine AI, automation, and advanced analytics to fundamentally reshape how IT is managed. By turning raw data into real-time insight and action, AIOps helps organizations reduce costs, improve efficiency, and deliver consistently high-quality user experiences.

Here’s why AIOps for observability is a smart investment and how it helps IT teams stay ahead.

Solving observability challenges with AIOps

To truly understand the transformative potential of AIOps, it’s essential to see exactly how it addresses today’s most pressing IT management challenges:

Shifting from reactive to proactive IT management

Traditional IT systems force teams into taking a reactive approach to remediation, where they scramble to resolve issues after they’ve already caused damage. AIOps puts employees back on the front foot, leveraging predictive analytics to identify threats before they escalate.

Overcoming data overload

Modern IT environments generate vast volumes of data, with most of it staying underutilized. But by continuously analyzing this information, AIOps eliminates the need for IT teams to manually sift through every data source. However, a centralized data store is critical for this because without accessibility, AI solutions can’t operate at their full potential.

Reducing blind spots

For organizations operating across multiple cloud and on-premises environments, fragmented data can create problematic gaps in data visibility. But by providing end-to-end monitoring, AIOps helps businesses bridge their siloed departments and ensure their IT teams have complete oversight of their digital ecosystem.

Addressing the IT talent shortage

The demand for skilled IT professionals currently far exceeds the supply, which makes it difficult to confidently drive technological improvements in-house. AIOps can compensate for this talent shortfall and also improve staff retention by automating routine tasks, allowing organizations to scale upwards without overloading their valued employees.

Driving efficiency and reducing costs

AIOps doesn’t only fix problems—it makes IT operations smarter, faster, and more cost-effective. Riverbed’s AIOps solutions are already helping global organizations streamline operations and achieve measurable outcomes. Here’s how:

Smarter decision-making with real-time analytics

AIOps delivers instant insights into IT performance, enabling leaders to align their IT strategies with their broader business goals. For example, one global bank used Riverbed IQ to keep over 125,000 devices compliant during critical upgrades, driving commercial growth and protecting regulatory stability in the process.

Software license and device management audit

By monitoring usage, automating device and software upgrades, managing technology migrations, and making device management reductions. A global HR management software company achieved savings of almost $1M through software license reclamation.

Maximizing productivity of essential work

AIOps workflow automation can also free non-IT teams from the constraints of inefficient technology. An NHS Foundation Trust avoided unnecessary disruption for its clinicians by using our AIOps platform to streamline a fix for device unresponsiveness, saving over 2,500 monthly hours in an industry where every second counts.

Automating IT service desks

High ticket volumes can be overwhelming for IT teams, which is why AIOps auto-populates the triage process. Through this method, one major network carrier was able to resolve over 10,000 remediations per month, saving over $1M annually and reclaiming between 50-75 IT service desk hours per day.

When time and money define operational success, AIOps delivers on both. By partnering with Riverbed to reduce IT asset costs, guarantee system uptime and guide the strategic decisions, organizations can provide quality digital services in the areas where users need it the most.

Fueling innovation through AIOps

To stay future-ready, organizations must anticipate the challenges of tomorrow while addressing today’s needs. AIOps is pivotal in spearheading strategic innovation, supported by three crucial components:

1. Measurable impact of AIOps automation.

With our help, a global financial services company resolved over 13,000 incidents during a three-month period, eliminating 20 minutes per incident on average. As a result, they were able to improve customer satisfaction and accelerate employee productivity, while also accurately understanding how resources could be reallocated for greater efficiency.

2. Freeing IT teams to focus on strategic initiatives.

The automation of time-consuming IT processes allows organizations to refocus on cost-saving and performance-enhancing initiatives, like cloud adoption or security reinforcements, without being held back by IT constraints. Boosting IT efficiency means less time spent resolving operational bottlenecks, and more time on innovation and strategic initiatives.

3. Real-time insights for adaptive decision-making.

Live data analytics empower organizations to quickly adapt to changing market conditions. Having the ability to act on live data makes it easier to understand operational needs, which in turn provides IT leaders with the tools to drive growth.

Future-proof your organization with AIOps

Adopting AIOps isn’t just about keeping up with the latest technology trends. It’s about securing a competitive edge and delivering results that maximize a long-term ROI. By improving resilience, reducing costs, and driving efficiency, organizations can innovate freely, long into the future.

If you are ready to transform your IT operations and implement practical AI that is safe, secure and accurate, visit Riverbed’s AIOps homepage to request a demo or connect with our dedicated team. Resolve tomorrow’s IT issues today.