Optimize Digital Experiences with AI Observability

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Riverbed AI in Action

Major US Wireless Service Provider

$1M Annual Savings

Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation.

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Major European Manufacturer

86% Reduction in False Alerts

Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.

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Multinational Healthcare Provider

Achieved 100% Successful Migration

By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours.

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Global Federal Credit Union

$1.5M in Annualized Savings

“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops

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Top 5 Global Financial Institution

14M+ Remediations this Year

Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings.

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Kent Community Health NHS

Saved 2700+ Hours Monthly

Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.

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Global Professional Services Firm

Improved Teams Performance for 10,000 Users

By automating detection and remediation of Teams issues, IT saves 2,500 staff hours monthly and improves user productivity.

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Multinational Financial Institution

Ensures Compliance for 127,000 Devices

By automatically detecting and remediating disk space issues, user devices can now install essential upgrades, while saving 15,000 staff hours.

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Riverbed News and Trending Topics

Intel® & Riverbed Better Together

Co-developed solution for the first time extends observability to peripheral devices with Intel® Thunderbolt™ and Wi-Fi technologies to improve user experience.

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Global AI & Digital Experience Survey

Our survey shows that while AI enthusiasm is high, organizations face data and readiness gaps, limiting AI’s potential. See how to turn AI hype into AI success.

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Riverbed Named a Leader for DEX Tools

2024 Gartner® Magic Quadrant™ for Digital Employee Experience Tools (DEX). Explore more about the Gartner DEX Tools market landscape and trends.

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The Power of AI: Smarter IT Operations

The Riverbed Platform prevents, identifies, and resolves IT issues. By collecting real data from the entire IT landscape, analyzing and correlating this data, and leveraging AI for automated remediations, it delivers actionable insights on what’s happening in your IT ecosystem. It is a simple, smart, and open platform built on over 20 years of AI and ML expertise.

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