Benefits of Trade Up Program

Existing customers can benefit from financial incentives through our Trade Up Program. We’ll enable your organization to successfully upgrade Riverbed products or migrate to new platforms with the experience and expertise of our renowned support team. Our products are available in a variety of form factors to provide choice and flexibility for nearly any deployment configuration.

The Riverbed Trade Up Program provides credit for trade ups. For each appliance you refresh under the terms of the program, we will offer significant financial credit toward the purchase of a replacement appliance.

SteelHead
AppResponse & NetShark
NetProfiler & Flow Gateway
NetCollector

Keep your SteelHead appliance deployment up-to-date with advanced products:

  • SteelHead CX 80 Series – tailor-made for the digital hybrid enterprise. Trade up from the SteelHead CX 55 or 70 Series
  • SteelCentral Controller Virtual Edition for SteelHead –– more performance and flexibility with virtual offerings. Trade up from the CMC 800x, 8150, and SCC 1000

How to Recycle

How to Recycle Your Trade Up Gear

Customers/Partners must log in to the Support Portal and go to the Trade Up page in order to certify that the products have been retired in accordance with local environmental standards and will no longer be used in a production environment. They also need to certify that the products have been traded up for new Riverbed products under the terms of the Trade Up Program.

Riverbed will provide credit for the unused maintenance support for the retired or recycled product(s). Failure to meet the terms and conditions of the Trade Up Program may result in the loss of discounts/credits on product purchased through it.

The Certificate of retirement certifies, through the Trade Up page on the support portal, the destruction of the traded up units in accordance with local environmental standards.

All questions related to the destruction of Trade Up units, including support credit memos, should be sent to:

rvbd-tradeup@riverbed.com

See our Terms and Conditions

Credit amount varies based on the appliance you are retiring and the new appliance you purchase to replace such older appliances. Credit amount may also vary based on any special pricing or other promotional offers made available on the sale of the new replacement appliance. Please contact your Riverbed authorized partner for more information.

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