Riverbed empowers IT to resolve issues before they impact users – often without human intervention. With advanced AI automation, IT can proactively prevent, detect, and resolve performance challenges, ensuring seamless operations and outstanding user experiences.
Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation.
Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.
By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours.
“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops
Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings.
Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.
By automating detection and remediation of Teams issues, IT saves 2,500 staff hours monthly and improves user productivity.
By automatically detecting and remediating disk space issues, user devices can now install essential upgrades, while saving 15,000 staff hours.
Co-developed solution for the first time extends observability to peripheral devices with Intel® Thunderbolt™ and Wi-Fi technologies to improve user experience.
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The Riverbed Platform prevents, identifies, and resolves IT issues. By collecting real data from the entire IT landscape, analyzing and correlating this data, and leveraging AI for automated remediations, it delivers actionable insights on what’s happening in your IT ecosystem. It is a simple, smart, and open platform built on over 20 years of AI and ML expertise.
Extends holistic network observability to cloud, Zero Trust, and remote work environments
Proactively identify and resolve issues affecting the full range of mobile apps and devices
IQ 2.0 SaaS-delivered AIOps service that surfaces impactful issues with context to solve problems fast
Single agent platform for deploying, managing and automatically updating Riverbed and select third-party agent-based offerings
Delivering superior performance across applications and networks
A single Unified Agent solution
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